FAQ's
November 7, 2024
General Questions
1. What is Citio?
Citio is a leading travel booking application that simplifies the process of finding and booking the perfect travel experience. Whether you’re planning a quick getaway or a long vacation, Citio offers access to the best deals on tours, hotels, and unique experiences worldwide.
2. How was Citio founded?
Citio was founded in 2022 by three travel enthusiasts who were frustrated with the complex and time-consuming process of planning travel. They wanted to make it easier for people to discover and book travel experiences as locals would.
3. How does Citio work?
Simply enter your travel destination and dates on the Citio app, and you'll be presented with a variety of packages that include tours, accommodations, and experiences. You can compare different options, read reviews, and book everything you need for your trip in one convenient place.
4. Who are Citio’s partners?
Citio partners with the world's top data providers, hotels, and tour operators. We have established partnerships with companies like Google, tourcms, and TUI to ensure that you receive trustworthy and reliable service.
5. Is it safe to book on Citio?
Absolutely. We prioritize your safety and security. All bookings made through Citio are secured, and we work only with reputable and verified partners.
6. How can I contact Citio for support?
For support, you can reach us via our in-app support chat or by emailing our customer service team. We strive to respond to inquiries promptly to ensure a smooth travel planning experience.
7. What makes Citio different from other travel booking apps?
Citio is designed to provide an experience like having a local friend in every destination. Our intuitive platform allows you to explore a wide range of options and compare them easily, helping you find experiences that match your preferences.
8. Are there any fees for using Citio?
No, Citio does not charge users any fees for searching or booking through our app. We believe in transparent pricing, ensuring you get the best deals without hidden costs.
9. How can I provide feedback about my experience with Citio?
We love hearing from our users! You can provide feedback through our app or by contacting our support team. Your input helps us to continually improve and provide the best possible service.
